Privacy Policy

1. Data controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), users of this website are informed of the following details regarding the data controller:

- Controller: Ana Lanevschi Puente (Proventus C.B., S.L.)
- Tax ID (CIF): E87013561
- Address: Piñeiro 13, Ribeira (Santa Mariña), 36685, A Estrada, Pontevedra, Spain.
- Contact email: alp@vetclinpath.com

2. Purpose of data processing

Personal data provided through the contact form will be processed for the following purposes:

- To address inquiries, information requests, or requests made by users.
- To maintain communications related to the professional services offered.
- To manage potential appointments, sessions, or informational processes prior to the provision of professional services.
- To comply with applicable legal obligations.

No automated profiling will be performed, and no automated decisions will be made based on the data provided.

3. Legal basis for processing

The legal basis for processing the data is:

- The explicit consent of the data subject when submitting the contact form.
- The implementation of pre-contractual measures when the inquiry is related to the engagement of professional services.
- Compliance with applicable legal obligations.

4. Categories of data processed

The data that may be processed through the contact form includes:

- First and last name.
- Email address.
- Phone number, if provided.
- Any other information that the user voluntarily includes in the message sent.

It is recommended not to provide sensitive data or health-related information through the web form, unless strictly necessary and there is an appropriate legal basis for its processing.

5. Data retention

Personal data will be kept for the time necessary to address the inquiry made and, subsequently, for the periods legally required to address potential liabilities arising from the processing.

When data is used within the framework of a professional or contractual relationship, it will be kept for the time necessary to provide the service and for the periods established by applicable regulations.

6. Data recipients

Personal data will not be shared with third parties unless required by law.

However, certain technology providers that perform services necessary for the website's operation (such as web hosting, email, or technical maintenance) may access the data as data processors, always acting under the corresponding legal and contractual guarantees required by current regulations.

7. Rights of data subjects

Users may exercise the following rights at any time:

- Right of access to their personal data.
- Right to rectify inaccurate data.
- Right to request the deletion of their data when applicable.
- Right to request the restriction of processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time.

To exercise these rights, you may send a request along with a copy of an identity document to the following email address: alp@vetclinpath.com.

Additionally, if you believe that the processing of your data does not comply with current regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD).

8. Data security

The data controller implements the necessary technical and organizational measures to ensure the security and confidentiality of personal data and to prevent its alteration, loss, unauthorized processing, or access.

9. Accuracy of information provided

The user guarantees that the information provided is true, accurate, and up to date, and is responsible for communicating any changes to it.

10. Changes to this policy

The data controller reserves the right to modify this Privacy Policy to adapt it to new legislation or case law, as well as to changes in the activities carried out through the website.
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